Veteran Resources – Service Officers

Through the Legion Branch Service Officers operating across the country working as “Referral Agents,” the Legion Provincial Service Officers come into contact with potential applicants. The Branch Service Officers are the people who often first come into contact with Veterans, spouses and dependants. They are the eyes and ears of the Service Bureau Network at the grass roots.

The Legion Provincial Service Officers serve CF members, Veterans, RCMP Members and dependants while representing your interests in any dealings with Veterans Affairs Canada (VAC) and the Veterans Review and Appeal Board (VRAB) in claiming disability benefits under the Pension Act or the New Veterans Charter.

The Legion Professional Service Officers provide counselling, assistance, and representational services free of charge, whether or not you are a Legion member. Our representation role is mandated through legislation.

All claims initiated by the Legion start with the completion of the Legion Claim Form. Careful completion of this form is of great assistance to the Legion Provincial Service Officer who will represent the Veteran to initiate a disability claim. The RCL Claim Form should be completed as fully as possible, and all authorities must be signed. These authorities give The Legion the right to act as the applicant’s representative, to review Service Health records and other documentation.